Privacy Policy
Last Updated: September 7, 2026
Clinical Peptides (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, create an account, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
Personal Information
- Full name
- Billing and shipping address
- Email address
- Phone number
- Account information
- Order history and purchase details
- Customer service communications
Payment Information
Payments are processed securely through third-party payment providers. We do not store complete credit card numbers or payment card details on our servers.
Your payment information is handled according to the privacy policies and security practices of our payment processors.
Website Usage Information
We may automatically collect certain information when you visit our website, including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our website
- Referral sources
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide shipping and delivery updates
- Communicate with you regarding your purchases
- Respond to customer inquiries
- Improve our website, products, and customer experience
- Send marketing communications where you have provided consent
- Prevent fraud and protect the security of our website
- Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties.
3. Marketing Communications
With your consent, we may send promotional emails, newsletters, product updates, and special offers.
You may unsubscribe from marketing communications at any time by:
- Clicking the “unsubscribe” link in any marketing email; or
- Contacting us directly.
Even if you unsubscribe from marketing communications, we may still send transactional emails related to your orders, such as order confirmations and shipping updates.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, analyze website traffic, and provide a better shopping experience.
Cookies may be used for:
- Website functionality
- Shopping cart functionality
- Analytics
- Advertising measurement and personalization
We may use third-party services such as:
- Google Analytics
- Meta Pixel
- Email marketing platforms
- Payment processors
These third parties may collect information according to their own privacy policies.
You may adjust your browser settings to refuse cookies; however, some website features may not function properly.
5. Sharing Your Information
We may share your information with trusted third parties who assist us in operating our business, including:
- Payment processors
- Shipping carriers and fulfillment providers
- Website hosting providers
- Ecommerce service providers
- Email marketing providers
- Analytics and advertising providers
These service providers only receive the information necessary to perform their services and are required to protect your information.
We may also disclose information if required by law, legal proceedings, or governmental authorities.
6. Data Security
We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, disclosure, or alteration.
However, no method of transmission over the internet or electronic storage method is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to:
- Complete transactions
- Maintain business records
- Meet legal and accounting requirements
- Resolve disputes
- Enforce our agreements
When information is no longer required, we take reasonable steps to securely delete or anonymize it.
8. Your Privacy Rights
Depending on applicable privacy laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain personal information
- Withdraw consent for marketing communications
- Ask questions about how your information is handled
To make a privacy request, please contact us using the information below.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
10. Children’s Privacy
Our website and services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If you believe that we have collected information from a child, please contact us so we can take appropriate action.
11. International Customers
Clinical Peptides operates in Canada and may serve customers internationally.
If you access our website from outside Canada, your information may be processed and stored in Canada or other locations where our service providers operate.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technology, or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Clinical Peptides
Email: hello@clinicalpeptides.co.uk
Website: https://clinicalpeptides.co.uk/
